Privacy policy
Last updated: June 25, 2025
Grant & Cole operates this esteemed store and digital platform, encompassing all associated information, content, features, tools, products, and services, with the objective of offering our esteemed clientele a meticulously curated shopping experience (the "Services").
Grant & Cole's digital infrastructure is powered by Shopify, which facilitates the provision of these Services to you. This Privacy Policy delineates our practices regarding the collection, utilization, and disclosure of your personal information when you visit, engage with, or complete a purchase or other transaction via the Services, or otherwise communicate with us. In the event of any divergence between our Terms of Service and this Privacy Policy, the provisions of this Privacy Policy shall prevail concerning the collection, processing, and disclosure of your personal information.
Kindly peruse this Privacy Policy with diligence. By accessing and utilizing any of the Services, you affirm that you have thoroughly reviewed this Privacy Policy and comprehend the parameters governing the collection, utilization, and disclosure of your information as articulated herein.
Personal Information Collected or Processed
When we refer to "personal information," we denote data that serves to identify or can be reasonably associated with you or another individual. Personal information does not encompass data gathered anonymously or rendered de-identified, thereby precluding its identification or reasonable association with you. We may collect or process the subsequent categories of personal information, including inferences derived therefrom, contingent upon your engagement with the Services, your geographical location, and as sanctioned or mandated by pertinent legal frameworks:
* Contact Details: Encompassing your name, residential address, billing address, shipping address, telephone number, and electronic mail address.
* Financial Information: Including credit card, debit card, and financial account numbers, payment card particulars, financial account data, transaction specifics, payment methodology, payment confirmation, and other payment-related details.
* Account Information: Comprising your username, password, security queries, preferences, and configuration settings.
* Transaction Information: Pertaining to items you view, add to your shopping cart, include in your wishlist, or acquire, return, exchange, or cancel, alongside your historical transactions.
* Communications with Us: Encompassing the data you furnish in your interactions with us, for instance, when submitting a customer support inquiry.
* Device Information: Including data concerning your device, browser, or network connectivity, your IP address, and other unique identifiers.
* Usage Information: Pertaining to your interaction with the Services, including the manner and timing of your engagement with or navigation through the Services.
Personal Information Sources
We may procure personal information from the following origins:
* Directly from You:Including instances when you establish an account, visit or utilize the Services, communicate with us, or otherwise furnish us with your personal information.
* Automatically via the Services:Including data from your device when you employ our products or services or access our digital platforms, and through the deployment of cookies and analogous technologies.
* From Our Service Providers:Including occasions when we engage them to enable specific technological functionalities and when they collect or process your personal information on our behalf.
* From Our Partners or Other Third Parties.
How We Utilize Your Personal Information
Dependent upon your interaction with us or the specific Services you employ, we may utilize personal information for the ensuing objectives:
* Provision, Customization, and Enhancement of Services: We leverage your personal information to furnish you with the Services, including the execution of our contractual obligations, processing your payments, fulfilling your orders, retaining your preferences and items of interest, dispatching notifications pertinent to your account, processing acquisitions, returns, exchanges, or other transactions, establishing, maintaining, and managing your account, arranging for shipping, facilitating any returns and exchanges, enabling you to submit reviews, and crafting a bespoke shopping experience, such as recommending products aligned with your previous purchases. This may encompass the utilization of your personal information to refine and elevate the Services.
* Marketing and Advertising: We employ your personal information for marketing and promotional endeavors, such as transmitting marketing, advertising, and promotional communications via electronic mail, text message, or postal service, and to present online advertisements for products or services on the Services or other digital platforms, including those based on items you have previously acquired or added to your cart and other activities on the Services.
* Security and Fraud Prevention: We utilize your personal information to authenticate your account, to ensure a secure payment and shopping environment, to detect, investigate, or take action regarding potential fraudulent, illicit, unsafe, or malicious activities, to safeguard public safety, and to secure our services. Should you elect to utilize the Services and register an account, you bear the responsibility for maintaining the security of your account credentials. We strongly advise against sharing your username, password, or other access details with any third party.
* Communication with You: We employ your personal information to provide you with customer support, to be responsive to your inquiries, to deliver effective services, and to sustain our business relationship with you.
* Legal Compliance: We utilize your personal information to adhere to applicable legal mandates or respond to valid legal processes, including requests from law enforcement or governmental agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential infringements of our terms or policies.
How We Disclose Personal Information
Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to the stipulations of this Privacy Policy. Such circumstances may include:
* With Shopify, Vendors, and Other Third Parties: Who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
* With Business and Marketing Partners: To provide marketing services and advertise to you. For instance, we leverage Shopify to facilitate personalized advertising with third-party services based on your online activity across various merchants and digital platforms. Our business and marketing partners will utilize your information in accordance with their respective privacy notices. Depending on your domicile, you may possess a right to instruct us not to share information about you for the purpose of displaying targeted advertisements and marketing based on your online activity across different merchants and digital platforms. You may exercise your rights to opt-out of such uses here.
* Upon Your Direction, Request, or Consent To our disclosure of specific information to third parties, such as for the shipment of products or through your utilization of social media widgets or login integrations.
* With Our Affiliates or Within Our Corporate Group
* In Connection with Business Transactions: Such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and analogous requests), to enforce any applicable terms of service or policies, and to safeguard or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information pertaining to your access and utilization of the Services to provide and enhance them for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties who may be situated in jurisdictions other than your place of residence, in order to provide and improve the Services for you. Furthermore, to foster the protection, growth, and enhancement of our enterprise, we employ certain Shopify enhanced features that integrate data and information obtained from your interactions with our Store, alongside other merchants and with Shopify.
In these circumstances, Shopify bears responsibility for the processing of your personal information, including responding to your requests to exercise your rights over the use of your personal information for these purposes. To gain further insight into Shopify's utilization of your personal information and any rights you may possess, you may consult the Shopify Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights pertaining to your personal information via the Shopify Privacy Portal Link.
Third-Party Websites and Links
The Services may furnish links to digital platforms or other online resources operated by third parties. Should you navigate to sites not affiliated with or controlled by us, it is incumbent upon you to review their respective privacy and security policies and other terms and conditions. We neither guarantee nor assume responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found thereon. Information you disclose on public or semi-public venues, including data shared on third-party social networking platforms, may also be accessible to other users of the Services and/or users of those third-party platforms without limitation as to its utilization by us or by a third party.
Our inclusion of such links does not, in itself, imply any endorsement of the content on such platforms or of their proprietors or operators, save as explicitly disclosed on the Services.
Children's Data
The Services are not intended for use by minors, and we do not knowingly collect any personal information from individuals under the age of majority in your jurisdiction. Should you be the parent or legal guardian of a minor who has provided us with their personal information, you may contact us using the details provided below to request its deletion. As of the Effective Date of this Privacy Policy, we possess no actual knowledge that we "share" or "sell" (as these terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Kindly be apprised that no security measures are entirely infallible or impenetrable, and we cannot guarantee "absolute security." Furthermore, any information you transmit to us may not be secure during transit. We recommend refraining from utilizing unsecured channels for communicating sensitive or confidential information to us.
The duration for which we retain your personal information is contingent upon various factors, such as whether the information is requisite for maintaining your account, providing you with Services, complying with legal obligations, resolving disputes, or enforcing other applicable contracts and policies.
Your Rights and Choices
Depending on your place of residence, you may possess some or all of the rights enumerated below concerning your personal information. However, these rights are not absolute, may apply only in specific circumstances, and, in certain instances, we may decline your request as permissible by law.
* Right to Access / Know: You may possess a right to request access to personal information that we maintain concerning you.
* Right to Delete: You may possess a right to request the erasure of personal information we retain about you.
* Right to Correct: You may possess a right to request the rectification of inaccurate personal information we maintain about you.
* Right of Portability: You may possess a right to receive a copy of the personal information we hold about you and to request its transfer to a third party, under specific circumstances and with certain exceptions.
* Right to Opt-out of Sale or Sharing for Targeted Advertising: Depending on your domicile, you may possess a right to opt-out of the "sale" or "share" of your personal information or to opt-out of the processing of your personal information for purposes deemed "targeted advertising," as defined in applicable privacy laws. You may exercise your rights to opt-out of such uses here. Please note that if you access our digital platform with the Global Privacy Control opt-out preference signal activated, we will automatically interpret this as a request to opt-out for the device and browser you employ to visit the website. Should we be able to associate the device transmitting the signal with a Shopify account, we will extend the opt-out request to that account as well. To learn more about Global Privacy Control, you may visit https://globalprivacycontrol.org/. Beyond the Global Privacy Control, we do not acknowledge other "Do Not Track" signals that may be transmitted from your web browser or device.
* Managing Communication Preferences: We may transmit promotional electronic mails to you, and you may elect to cease receiving these at any juncture by utilizing the unsubscribe option displayed within our electronic communications. Should you opt-out, we may still dispatch non-promotional electronic mails, such as those pertaining to your account or completed orders.
If you reside within the UK or European Economic Area, and subject to exceptions and limitations stipulated by local law, you may exercise the following rights in addition to those outlined above:
* Objection to Processing and Restriction of Processing: You may possess the right to request that we cease or restrict our processing of personal information for specific purposes.
* Withdrawal of Consent: Where our processing of your personal information relies upon consent, you retain the right to withdraw this consent. Such withdrawal will not affect the lawfulness of any processing predicated on your consent prior to its revocation.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To gain further insight into Shopify's utilization of your personal information and any rights you may possess, including rights related to data processed by Shopify, you may visit https://privacy.shopify.com/en.
We shall not discriminate against you for exercising any of these rights. We may necessitate verification of your identity prior to processing your requests, as permitted or mandated under applicable law. In accordance with applicable laws, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Prior to accepting such a request from an agent, we will require that the agent furnish proof of your authorization for them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as stipulated under applicable law.
Complaints
Should you harbor any grievances regarding our processing of your personal information, kindly contact us using the details provided below. Depending on your place of residence, you may possess the right to appeal our decision by contacting us using the details set forth below, or to lodge your complaint with your local data protection authority. For the EEA, a compendium of the responsible data protection supervisory authorities is accessible here.
International Data Transfers
Should we transfer your personal information outside the European Economic Area or the United Kingdom, we shall rely upon recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may periodically update this Privacy Policy, including to reflect modifications to our practices or for other operational, legal, or regulatory imperatives. We shall publish the revised Privacy Policy on this digital platform, update the "Last updated" date, and provide notification as mandated by applicable law.
Contact
Should you possess any inquiries regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please contact us via electronic mail at hello@grantandcole.com or by postal service at 1234 Maple Street Los Angeles,CA 90001. For the purposes of applicable data protection laws, we serve as the data controller of your personal information.